Returns & Exchanges
At Thrivin, we want you to be fully satisfied with your performance gear, which is why we offer a 30-day window for returns and exchanges on all original-condition items. Our goal is to ensure you have the right equipment to crush your fitness goals without any hassle.
Initiate Your Request
Log into our online portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place your unworn items with original tags attached into the shipping box and secure it with the prepaid return label provided via email.
Drop Off Your Return
Take your package to any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the gear, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing